Skip to content

Features

Every tool you need to own your reputation

One platform to collect, manage, and showcase reviews — with AI doing the heavy lifting. Set it up once, it works forever.

The product

What autopilot actually looks like

Demo workspace · 2026

Praising reviews inbox — Google, Yelp and Facebook reviews in one feed, with an owner reply published on a five-star review

Praising inbox — every review, every reply, one feed

AI replies in seconds

Praising reputation dashboard — next-goal tracker, average rating, review counts and per-platform statistics

Reputation dashboard — goals, deltas, platform stats

The customer-facing review funnel — guided review writing with an AI helper and a video testimonial option

What customers see — guided review funnel

Overview

What Praising.ai does

Praising.ai is an AI-powered review and reputation management platform for local businesses. It automates every stage of the review lifecycle — from collection to response to distribution.

How it works

How Praising.ai works

Three steps to put your reputation on autopilot.

1

Connect your review platforms

Connect Google and Trustpilot in minutes, and link Yelp, Facebook, Tripadvisor, and 16 more sites. Praising.ai pulls in your existing Google and Trustpilot reviews (up to 5 on Forever Free) and watches for new ones.

2

Set up automated review collection

Create SMS or email campaigns that automatically send review requests to customers after each interaction.

3

Let AI draft your replies and grow your reviews

On paid plans, AI Agents draft a reply to every Google and Trustpilot review 24/7 for your one-click approval, and your widgets and website update as new reviews arrive. Your reputation grows on autopilot.

In detail

F.01 — F.08

F.01

Review Management

Monitor and respond to every review from one unified dashboard

Praising.ai brings your Google and Trustpilot reviews into a single inbox and links 19 more review sites beside them. On paid plans the AI drafts an on-brand reply to every review, and you approve each one with one click.

  • Imports Google and Trustpilot reviews; links Yelp, Facebook, Tripadvisor, Booking.com, Airbnb, BBB, Zillow, Glassdoor, and 11 more sites
  • AI generates personalized reply drafts — approve, edit, or discard each one in one click
  • Filter by platform, star rating, response status, or date range
  • Tracks your response rate and average rating across your Google and Trustpilot reviews
  • Get an email and an in-app notification for every new review
Google & TrustpilotAI Reply DraftsOne-Click Approve
Unified inbox — 24 new reviews96% response rate
Sarah M.Google
Pending
James K.Google
Replied
Maria L.Trustpilot
Replied
David R.Google
Replied
Lisa P.Trustpilot
Replied
Filter

All · Google · Trustpilot

F.02

Campaigns & Review Requests

Automatically ask customers for reviews via SMS and email

Praising.ai sends automated review request campaigns that reach customers at the perfect moment after every service interaction. Smart drip sequences feel personal, not robotic — and they deliver results.

  • 68% average open rate on SMS review request campaigns
  • 42% conversion rate from message to published review
  • Personalized templates with customer name, business name, and direct review link
  • Drip sequences trigger automatically after service completion — set it once
  • Supports SMS and email in a single campaign flow
  • Upload customer lists via CSV or connect via webhook
68% Open RateSMS + EmailSmart Drip Campaigns
Review request campaignDrip · Auto
ChannelsSMSEmail

Message Template

Hi {{name}}, thanks for visiting us today! We'd love to hear about your experience. Tap here to leave a quick review: {{link}}

{{name}}{{link}}{{business}}

68% open rate · 42% conversion · 2.4k sent this month

F.03

Private Feedback

Every customer can leave a public review — or tell you privately instead

Every customer who opens your review link sees the same page with two options: leave a public review on Google, Yelp, Facebook, or any connected platform, or send a private message that goes straight to you. The public option is always one tap away.

  • Customers land on your branded review page
  • They can leave a public review on Google, Yelp, Facebook, or any connected platform
  • Anyone who'd rather tell you privately can message you from the same page
  • Private messages go straight to you and are never posted publicly
  • Private feedback lands in your inbox so you can reply and make it right
  • Works via review link, QR code, or embedded on any web page
Public ReviewsPrivate FeedbackStraight to Your InboxLink or QR Code
Review pageSame page, every customer

How would you rate your overall experience?

Please click below to review your experience.

Leave a Review

Share your experience

  • Google Reviews
  • Yelp
  • Facebook

Message Us

Straight to the owner

Private Feedback Form

Submit Feedback
F.04

AI Agents

AI drafts a reply to every review, on-brand, for your one-click OK

The AI Agent drafts a reply to every new review around the clock. Set the tone and your instructions once, then approve the drafts instead of writing replies. Nothing posts without your OK.

  • Choose a warm, professional, or apologetic tone
  • Reads your recent replies, so no two drafts open the same way
  • Reviews of 1–3 stars get their own tone and instructions
  • Add your own instructions: phrases to use, topics to avoid
  • Drafts a reply for every new Google and Trustpilot review
  • Supports responses in multiple languages
Drafts Around the ClockConfigurable ToneYou Approve Every Reply
AI Agent — response desk24/7
AI Tone:WarmProfessionalApologetic
Michael T.Google · 1h ago

“Waited 45 minutes for our table despite having a reservation. The food was okay but the wait was unacceptable. Very disappointed with the experience.”

AI Draft · Apologetic Tone

“Dear Michael, thank you for sharing your experience. We sincerely apologize for the extended wait — this doesn't reflect our standards. We've taken steps to improve our reservation system. We'd love to make this right. Please reach out at your convenience so we can offer you a complimentary experience.”

Not posted until you approveApprove
F.05

Review Widgets

Display your best reviews on your website to build instant trust and drive conversions

Embeddable review widgets pull your best customer reviews directly onto your website, providing social proof exactly where visitors are deciding whether to book or buy.

  • 4 widget types: carousel, grid, badge, and floating widget
  • Fully customizable colors, fonts, and layout to match your brand
  • Auto-syncs your latest Google and Trustpilot reviews
  • Mobile-responsive and optimized for fast page load speed
  • No coding required — copy and paste one embed code
  • Conversion-optimized layout designed to increase bookings and sign-ups
Carousel & GridConversion-OptimizedNo Code Required
joesdiner.com/reviews
Customer Reviews4.9/5

“Incredible service and amazing food! Can't wait to come back.”

Alex T.

“Love this place. The ambiance is perfect for date night.”

Kim W.

“Highly recommend the brunch menu. Everything was fresh.”

Pat N.

“Will definitely be coming back. Best in the neighborhood!”

Sam R.

“Friendly staff and great cocktails. A hidden gem!”

Jordan C.

“Perfect for special occasions. The desserts are divine.”

Taylor M.

F.06

Social Posts from Reviews

Turn 5-star reviews into ready-to-post social content

Praising.ai's Social Agent drafts posts from your best reviews, and every review has a shareable card — keeping your Facebook, Instagram, and other feeds active with authentic customer stories. You publish from your own accounts.

  • Social Agent drafts post options from your reviews (paid plans)
  • Pre-built branded templates include star ratings and customer attribution
  • Copy a post or share a review card to your own Facebook Page, Instagram, or any other account
  • Keeps social feeds active with real customer words, no copywriting needed
  • Edit any drafted post before you copy it
AI Post DraftsBranded TemplatesCopy & Share
Shareable review cardReady to download

joe_diner

“Best brunch spot in town! The pancakes are incredible and the coffee is always perfect.”

— Sarah M. on Google

FacebookReady to post
InstagramReady to post

Download a branded card after each 5-star review and post it yourself

F.07

Google Business Profile Management

Manage your entire Google Business Profile without leaving Praising.ai

Praising.ai gives you full control over your Google Business Profile from a single interface — eliminating the need to switch between tools to keep your listing accurate and up to date.

  • Edit business name, address, description, category, phone, and website URL
  • Upload and manage profile photos and cover images
  • Set regular hours and special/holiday hours for any day of the year
  • Add services with detailed descriptions and pricing
  • Configure business attributes — accessibility features, amenities, parking, and more
  • Publish Google Posts: news updates, events, and promotional offers
  • All changes sync directly to your live Google listing
Profile ManagementGoogle PostsPhotos & HoursServices & Pricing
Google Business ProfileLive sync
Sunny CafeCoffee Shop

42 Roastery Lane, San Francisco, 94103 · (415) 555-0172

Hours

Mon – Sat7:00 AM – 6:00 PM

Sun8:00 AM – 4:00 PM

Google Posts

NewsWeekend Brunch SpecialMar 12, 2026

Join us this Saturday for our new seasonal brunch menu featuring fresh local ingredients.

EventLive Jazz NightMar 10, 2026

Every Friday from 7 PM. Enjoy live music with your favorite coffee and pastries.

NewsNew Spring MenuMar 5, 2026

We're excited to introduce our new spring drinks lineup featuring lavender latte and rose mocha.

Our AdviceKeeping this section up to date is essential for building trust and credibility with potential customers who discover your business on Google.

F.08

Website Builder

Build a review-powered landing page for your business in minutes

The Praising.ai website builder creates a professional, mobile-ready landing page that showcases your reviews and star rating — with no coding needed.

  • Showcases your average star rating and selected customer reviews prominently
  • Mobile-responsive design that works on all screen sizes
  • Customizable with your branding, colors, and call-to-action buttons
  • Auto-updates as new reviews come in — always shows fresh content
  • Built-in booking and contact buttons to convert visitors
  • No hosting required — your page goes live on a Praising.ai web address
No Code NeededMobile-ReadyReview-Powered
Review-powered landing pagePublished

Joe's Diner

4.8 stars · 180 reviews

“Amazing food and great vibes!”

“Best brunch in town”

Book Nowapp.praising.ai

Platform coverage

21 review sites, one dashboard

Google and Trustpilot reviews come straight into your inbox. The other sites that matter in your industry — from restaurants and hotels to real estate, automotive, healthcare, and software — are linked one click away.

Imported into your inbox

  • Google Business Profile
  • Trustpilot

Search & General (linked)

  • Yelp
  • Facebook
  • BBB (Better Business Bureau)
  • Consumer Affairs

Travel & Hospitality (linked)

  • Tripadvisor
  • Booking.com
  • Airbnb
  • Expedia
  • Agoda

Dining, Home & Health (linked)

  • OpenTable
  • Angi
  • RateMDs

Real Estate & Automotive (linked)

  • Zillow
  • Cars.com

Software, Apps & Employment (linked)

  • Capterra
  • App Store
  • Google Play
  • Glassdoor
  • Indeed

Google and Trustpilot imported · 19 more review sites linked

GoogleYelpFacebookTrustpilotTripadvisorBooking.comAirbnb
BBBZillowGlassdoorIndeedExpediaOpenTableCapterraCars.com

Ready to put your reputation on autopilot?

Join thousands of local businesses already using Praising.ai to collect more reviews, respond faster, and grow.

Start FreeCompare plans