Review Automation · AI-Powered

Automate Customer Review Collection — Set It and Forget It

Stop chasing customers for reviews. Praising.ai sends perfectly-timed email and SMS requests, QR code flows, and automated follow-ups that deliver 3–5× more reviews without lifting a finger.

3–5×
More reviews vs manual outreach
< 10 min
Setup time, no IT needed
20+
Platforms automated
96%
Average campaign open rate

How Review Automation Works

Three steps to turn every customer interaction into a review — automatically.

1

Connect Your Business

Link your POS, booking system, or CRM. Or use our manual upload and webhook API. Takes under 10 minutes.

2

Set Your Campaigns

Choose email, SMS, WhatsApp, or QR codes. Set timing rules: send 1 hour after checkout, 24 hours after service, or on a custom schedule.

3

Watch Reviews Roll In

Buyers get a custom request, tap one link, and leave a review on the platform you pick. Track results in real time.

Every Channel. One Platform.

Meet buyers where they are with multi-channel review request flows.

Email Campaigns

Automated Email Review Requests

Send branded review request emails triggered by buyer actions. Custom subject lines get higher open rates than generic blasts. Set follow-up reminders for those who skip the first email.

  • Trigger on transaction, appointment, or custom event
  • Branded templates with your logo and colors
  • A/B test subject lines to maximize open rates
  • Automatic follow-up for non-openers after 3-5 days
Start Automating Email Reviews
Email Campaign · Auto-triggered
To: sarah@example.comSent · 1hr post-visit

Subject: How was your experience at Bright Smile Dental?

Hi Sarah, thanks for visiting us today! We'd love to hear about your experience. It only takes 30 seconds.

Leave a Google Review →
248
Sent
201
Opened
89
Reviews
Follow-up reminder scheduled for non-openers in 4 days
SMS Campaigns

SMS Review Requests with 3× Higher Conversion

Text messages have 98% open rates — far higher than email. Praising.ai sends short, custom SMS review requests with a direct link. Buyers tap once and start reviewing. No login, no app needed.

  • 98% open rate vs 20% for email
  • One-tap review link in every text
  • Compliant with TCPA and GDPR
  • Opt-out handling built in
Enable SMS Automation
SMS Automation · 98% open rate
Today 2:14 PM

Hi James! Thanks for dining with us at Casa Verde 🌿. Loved having you — could you spare 30 sec to leave a Google review?

Rate us on Google →

Delivered ✓✓

98%
Open rate
vs 20% email
64%
Tap-through
click to review page
QR Code Reviews

QR Codes That Turn Foot Traffic into Reviews

Create a custom QR code for your spot in seconds. Place it on receipts, at the register, on table tents, or business cards. When buyers scan it, they get a guided flow that makes leaving a review on Google or any platform easy.

  • Custom-branded QR codes per location
  • Works offline — no internet on your end required
  • Tracks scan-to-review conversion rate
  • Update the destination without reprinting
Get Your QR Code
QR Code · Custom branded

Scan to leave a review

Bright Smile Dental · Google

312
Scans
198
Reviews
63%
Conv.
Update destination URL without reprinting

Review Automation: Praising.ai vs. Manual vs. Competitors

See why shops switch from manual outreach and pricey big-firm tools.

Feature
Praising.ai
Manual
Birdeye
Podium
Automated email campaigns
SMS automation
QR code review flows
Partial
Multi-platform routing
Manual
Limited
Starting price
$19/mo
Free (your time)
$299/mo
$399/mo
Setup time
< 10 min
Days
Weeks
Weeks
No long-term contract
N/A

Frequently Asked Questions About Review Automation

How do I automate customer review collection?

Praising.ai handles it through email and SMS campaigns, QR codes, and direct request links. After a sale or service, it sends a request to your buyer. They tap a link and get guided to leave a review on Google, Yelp, or any platform you pick. The whole process runs hands-free.

What's the best way to automate Google reviews?

The best approach is email + SMS auto-sends triggered by buyer actions. Praising.ai links to your POS, CRM, or booking system, detects done sales, and sends a timed request. Sending within 1-2 hours of a good visit gets 3-5x more reviews than asking by hand.

Can I automate review requests via QR code?

Yes. Praising.ai creates a custom QR code linked to your review page. Place it at the register, on receipts, table tents, or cards. When scanned, it walks buyers through a quick flow that sends them to Google or any platform. No app needed.

How many more reviews will I get with automation?

Shops using Praising.ai typically see 3-5x more reviews vs. asking by hand. The key factors: timing (requests sent within hours), ease (one-tap links), and reach (every buyer gets a request, not just the ones you remember).

Does review automation work for multi-location businesses?

Yes. Praising.ai supports unlimited spots under one account (Pro plan). Each location gets its own campaigns, QR codes, and tracking. Reports show which spots collect reviews and which need help. Agencies can run all client locations from one dashboard.

Stop Chasing Reviews. Start Collecting Them Automatically.

Join hundreds of shops using Praising.ai to auto-collect reviews. 7-day free trial, no contract.

Start Your Free Trial