What's new since July 29
Here is what changed in Praising.ai since July 29.
New
- Text messages can now be sent to customers on paid plans, with monthly limits shown in your dashboard.
- Owners can set up automatic reminders for customers who have not clicked their review link, with adjustable timing and wording.
- The review page your customers see now speaks Spanish, French, Portuguese, German, Italian, Chinese, Vietnamese, Korean, Tagalog or Japanese.
- A kiosk mode for a counter tablet and a printable poster are now available from the Link page for walk-in businesses.
- An AI agent can draft replies to new Google reviews for your approval before anything is posted.
Improved
- Switching between locations now correctly shows each location's own reviews, contacts, campaigns and settings.
- Owners can now buy annual plans at the advertised saving, choose a search radius for Maps ranking, and add a welcome video to their review page.
- Every email the product sends now carries your brand and a consistent design instead of plain unstyled text.
- Sending a review request from the Home page is now a single step instead of navigating across several pages.
- Review request emails now always include a review button, and text messages now use the template you wrote in the editor.
Fixed
- Tapping a link or button in the app no longer sometimes does nothing on phones.
- Contacts added by hand with a phone number can now receive text messages instead of being silently skipped.
- Adding the same customer twice by retrying or re-importing a file no longer creates a duplicate who gets asked twice.
- Numbered lists in AI chat answers now display their correct numbers instead of showing every item as number one.
