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Features

Every tool you need to own your reputation

One platform to collect, manage, and showcase reviews — with AI doing the heavy lifting. Set it up once, it works forever.

The product

What autopilot actually looks like

Demo workspace · 2026

Praising reviews inbox — Google, Yelp and Facebook reviews in one feed, with an owner reply published on a five-star review

Praising inbox — every review, every reply, one feed

AI replies in seconds

Praising reputation dashboard — next-goal tracker, average rating, review counts and per-platform statistics

Reputation dashboard — goals, deltas, platform stats

The customer-facing review funnel — guided review writing with an AI helper and a video testimonial option

What customers see — guided review funnel

Overview

What Praising.ai does

Praising.ai is an AI-powered review and reputation management platform for local businesses. It automates every stage of the review lifecycle — from collection to response to distribution.

How it works

How Praising.ai works

Three steps to put your reputation on autopilot.

1

Connect your review platforms

Link Google, Yelp, Facebook, Tripadvisor, and 16+ other platforms in minutes. Praising.ai immediately pulls in all existing reviews and starts monitoring for new ones.

2

Set up automated review collection

Create SMS, WhatsApp, or email campaigns that automatically send review requests to customers after each interaction. Smart routing ensures happy customers go to public platforms.

3

Let AI manage responses and growth

AI Agents respond to every review 24/7. Widgets, social posts, and your Google Business Profile stay updated automatically. Your reputation grows on autopilot.

In detail

F.01 — F.08

F.01

Review Management

Monitor and respond to every review from one unified dashboard

Praising.ai consolidates customer reviews from 20+ platforms into a single inbox. The AI automatically drafts on-brand replies — approve with one click or let AI Agents handle responses fully automatically.

  • Monitors Google, Yelp, Facebook, Tripadvisor, Booking.com, Airbnb, Trustpilot, BBB, Zillow, Glassdoor, and 12+ more platforms
  • AI generates personalized reply drafts — approve in one click or enable fully automated responses
  • Filter by platform, star rating, response status, or date range
  • Tracks your response rate and average rating across all connected platforms
  • Receive instant notifications when new reviews arrive
20+ PlatformsAI Auto-ReplyOne-Click Approve
Unified inbox — 24 new reviews96% response rate
Sarah M.Google
AI Replied
James K.Yelp
AI Replied
Maria L.Facebook
AI Replied
David R.Google
Pending
Lisa P.Trustpilot
AI Replied
Filter

All · Google · Yelp · Facebook

F.02

Campaigns & Review Requests

Automatically ask customers for reviews via SMS, WhatsApp, and email

Praising.ai sends automated review request campaigns that reach customers at the perfect moment after every service interaction. Smart drip sequences feel personal, not robotic — and they deliver results.

  • 68% average open rate on SMS review request campaigns
  • 42% conversion rate from message to published review
  • Personalized templates with customer name, business name, and direct review link
  • Drip sequences trigger automatically after service completion — set it once
  • Supports SMS, WhatsApp, and email in a single campaign flow
  • Upload customer lists via CSV or connect via webhook
68% Open RateSMS + WhatsApp + EmailSmart Drip Campaigns
Review request campaignDrip · Auto
ChannelsSMSWhatsAppEmail

Message Template

Hi {{name}}, thanks for visiting us today! We'd love to hear about your experience. Tap here to leave a quick review: {{link}}

{{name}}{{link}}{{business}}

68% open rate · 42% conversion · 2.4k sent this month

F.03

Smart Review Routing

Protect your public rating by capturing unhappy customers privately before they post

Smart Review Routing intercepts dissatisfied customers before they post a negative review publicly. When a customer rates below your threshold, they are redirected to a private feedback form instead of a public review platform.

  • Customers land on a branded rating page — choose stars, hearts, thumbs, or faces
  • Set a star rating threshold (e.g., 4 stars) that controls the routing logic
  • Happy customers (at or above threshold) are directed to Google, Yelp, Facebook, or any connected platform
  • Unhappy customers (below threshold) see a private feedback form — keeping complaints off public platforms
  • Captures negative feedback directly so you can resolve issues before they escalate
  • Works via review link, QR code, or embedded on any web page
Protect Your RatingPrivate FeedbackCustomizable ThresholdStars, Hearts, Thumbs, or Faces
Rating gateRating Threshold: 4 stars

How would you rate your overall experience?

Positive Experience

Rating 4-5 stars

  • Google Reviews
  • Yelp
  • Facebook

Negative Experience

Rating 1-3 stars

Private Feedback Form

Submit Feedback
F.04

AI Agents

AI responds to every review 24/7 — automatically and on-brand

AI Agents handle review responses around the clock without any human input. Configure the tone and guidelines once, and the AI manages your entire review response operation — escalating only the reviews that truly need human attention.

  • Choose from Professional, Friendly, or Casual response tone
  • AI learns your brand voice and improves response quality over time
  • Negative reviews are automatically flagged and routed for human review
  • Set custom response guidelines, approved phrases, and off-limit topics
  • Handles multiple review platforms simultaneously in real time
  • Supports responses in multiple languages
24/7 Auto-ResponseConfigurable ToneSmart Escalation
AI Agent — response desk24/7
AI Tone:ProfessionalFriendlyCasual
Michael T.Google · 1h ago

“Waited 45 minutes for our table despite having a reservation. The food was okay but the wait was unacceptable. Very disappointed with the experience.”

AI Response · Professional Tone

“Dear Michael, thank you for sharing your experience. We sincerely apologize for the extended wait — this doesn't reflect our standards. We've taken steps to improve our reservation system. We'd love to make this right. Please reach out at your convenience so we can offer you a complimentary experience.”

Flagged for human reviewNeeds Attention
F.05

Review Widgets

Display your best reviews on your website to build instant trust and drive conversions

Embeddable review widgets pull your best customer reviews directly onto your website, providing social proof exactly where visitors are deciding whether to book or buy.

  • 4 widget types: carousel, grid, badge, and floating widget
  • Fully customizable colors, fonts, and layout to match your brand
  • Auto-syncs latest reviews from all connected platforms
  • Mobile-responsive and optimized for fast page load speed
  • No coding required — copy and paste one embed code
  • Conversion-optimized layout designed to increase bookings and sign-ups
Carousel & GridConversion-OptimizedNo Code Required
joesdiner.com/reviews
Customer Reviews4.9/5

“Incredible service and amazing food! Can't wait to come back.”

Alex T.

“Love this place. The ambiance is perfect for date night.”

Kim W.

“Highly recommend the brunch menu. Everything was fresh.”

Pat N.

“Will definitely be coming back. Best in the neighborhood!”

Sam R.

“Friendly staff and great cocktails. A hidden gem!”

Jordan C.

“Perfect for special occasions. The desserts are divine.”

Taylor M.

F.06

Social Media Posting

Automatically turn 5-star reviews into branded social media posts

Praising.ai converts your best reviews into social media content formatted for Facebook, Instagram, and TikTok — keeping your social feeds active with authentic customer stories.

  • Auto-posts when new 5-star reviews arrive, or schedule posts manually
  • Pre-built branded templates include star ratings and customer attribution
  • Connects to Facebook Pages, Instagram Business, and TikTok accounts
  • Keeps social feeds consistently active without manual effort
  • Customize post design, captions, and hashtags per platform
Auto-PostBranded TemplatesFacebook, Instagram & TikTok
Auto-share channelsAuto-posted 2h ago

joe_diner

“Best brunch spot in town! The pancakes are incredible and the coffee is always perfect.”

— Sarah M. on Google

FacebookConnected
InstagramConnected

Schedule or auto-post after each 5-star review

F.07

Google Business Profile Management

Manage your entire Google Business Profile without leaving Praising.ai

Praising.ai gives you full control over your Google Business Profile from a single interface — eliminating the need to switch between tools to keep your listing accurate and up to date.

  • Edit business name, address, description, category, phone, and website URL
  • Upload and manage profile photos and cover images
  • Set regular hours and special/holiday hours for any day of the year
  • Add services with detailed descriptions and pricing
  • Configure business attributes — accessibility features, amenities, parking, and more
  • Publish Google Posts: news updates, events, and promotional offers
  • All changes sync directly to your live Google listing
Profile ManagementGoogle PostsPhotos & HoursServices & Pricing
Google Business ProfileLive sync
Sunny CafeCoffee Shop

42 Roastery Lane, San Francisco, 94103 · (415) 555-0172

Hours

Mon – Sat7:00 AM – 6:00 PM

Sun8:00 AM – 4:00 PM

Google Posts

NewsWeekend Brunch SpecialMar 12, 2026

Join us this Saturday for our new seasonal brunch menu featuring fresh local ingredients.

EventLive Jazz NightMar 10, 2026

Every Friday from 7 PM. Enjoy live music with your favorite coffee and pastries.

NewsNew Spring MenuMar 5, 2026

We're excited to introduce our new spring drinks lineup featuring lavender latte and rose mocha.

Our AdviceKeeping this section up to date is essential for building trust and credibility with potential customers who discover your business on Google.

F.08

Website Builder

Build a review-powered landing page for your business in minutes

The Praising.ai website builder creates a professional, mobile-ready landing page that showcases your reviews and star rating — with no coding needed.

  • Showcases your average star rating and selected customer reviews prominently
  • Mobile-responsive design that works on all screen sizes
  • Customizable with your branding, colors, and call-to-action buttons
  • Auto-updates as new reviews come in — always shows fresh content
  • Built-in booking and contact buttons to convert visitors
  • No hosting required — pages are live on a Praising.ai subdomain or custom domain
No Code NeededMobile-ReadyReview-Powered
Review-powered landing pagePublished

Joe's Diner

4.8 stars · 180 reviews

“Amazing food and great vibes!”

“Best brunch in town”

Book Nowjoesdiner.com

Platform coverage

20+ review platforms supported

Praising.ai connects to the review platforms that matter most across every industry — from restaurants and hotels to real estate, automotive, healthcare, and B2B software.

Search & General

  • Google Business Profile
  • Yelp
  • Facebook
  • Trustpilot
  • BBB (Better Business Bureau)

Travel & Hospitality

  • Tripadvisor
  • Booking.com
  • Airbnb
  • Expedia
  • Hotels.com

Dining & Services

  • OpenTable
  • DoorDash
  • Grubhub

Real Estate & Automotive

  • Zillow
  • Realtor.com
  • Cars.com
  • DealerRater

B2B & Employment

  • Glassdoor
  • Indeed
  • Capterra
  • G2

Connects with 20+ platforms you already use

GoogleYelpFacebookTrustpilotTripadvisorBooking.comAirbnb
BBBZillowGlassdoorIndeedExpediaOpenTableCapterraCars.com

Ready to put your reputation on autopilot?

Join thousands of local businesses already using Praising.ai to collect more reviews, respond faster, and grow.

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