Review Management · 20+ Platforms

Online Review Management Software That Does the Heavy Lifting

Monitor every review across 20+ platforms, automate collection campaigns, and respond with AI — all from one dashboard. Praising.ai is the review management software that busy businesses actually stick with.

20+
Review platforms in one dashboard
< 24h
Average response time with AI
3–5×
More reviews with automation
$19/mo
Starting price, no contract

Everything Online Review Management Requires

Monitor

Every review from every platform in one unified inbox. Instant alerts for new reviews and urgent negatives. Never miss a customer mention again.

  • 20+ platforms in real time
  • Instant 1–3 star alerts
  • Review trend analytics

Collect

Automated email, SMS, and QR code campaigns that turn every transaction into a review request. 3–5× more reviews than manual outreach.

  • Email & SMS automation
  • QR codes for in-store
  • Smart timing rules

Respond

AI-generated responses for every review — personalized, on-brand, and ready in seconds. Auto-respond to positives, review AI drafts for negatives.

  • AI response generation
  • 20+ language support
  • Full auto-respond mode

One Platform to Monitor All Your Review Sites

Stop logging into 10 different platforms. Praising.ai brings every review into one unified inbox.

GoogleYelpFacebookTripadvisorTrustpilotBBBHealthgradesZillowGlassdoorIndeedBooking.comOpenTableCapterraG2AngiHomeAdvisorHouzzAvvoZocdocWaze+ 10 more platforms

Built for How Real Businesses Manage Reviews

Automation

Set It and Forget It — Fully Automated Review Collection

Connect your POS, CRM, or booking system and Praising.ai automatically sends review requests at the right moment — after a purchase, after a service, or on a custom schedule. Campaigns run 24/7 without you touching them.

  • Trigger campaigns from POS, CRM, or manual upload
  • Email, SMS, and WhatsApp channels included
  • Follow-up sequences for customers who don't respond
  • Per-location campaign control for multi-location businesses
Automate Your Reviews

Automation

Connect your POS, CRM, or booking system and Praising.ai automatically sends review requests at the right moment

Monitoring

Real-Time Review Monitoring Across Every Platform

Get a live feed of every new review the moment it's posted. Praising.ai pulls from 20+ platforms every few minutes and surfaces what's urgent in a prioritized inbox. AI sentiment analysis means you see the negative before your manager calls.

  • 20+ platforms refreshed in real time
  • AI sentiment classification on arrival
  • Priority inbox for negative and urgent reviews
  • Weekly and monthly digest reports
See Monitoring Features

Monitoring

Get a live feed of every new review the moment it's posted. Praising.ai pulls from 20+ platforms every few minutes and surfaces what's urgent in a prioritized inbox. AI sentiment analysis means you see the negative before your manager calls.

Response Workflow

From Review to Response in Under 60 Seconds

Praising.ai's AI drafts a personalized response the moment a review lands. For 4–5 star reviews, enable auto-respond and it goes live immediately. For 1–3 star reviews, review and approve the AI draft with one click. Your entire review response workflow in under a minute.

  • AI response drafts ready on arrival
  • Auto-respond mode for positive reviews
  • Human-in-the-loop workflow for negatives
  • Response published directly to the platform
Try AI Responses

Response Workflow

Praising.ai's AI drafts a personalized response the moment a review lands. For 4–5 star reviews, enable auto-respond and it goes live immediately. For 1–3 star reviews, review and approve the AI draft with one click. Your entire review response workflow in under a minute.

Frequently Asked Questions

What is online review management software?

Online review management software is a platform that helps businesses monitor, collect, and respond to customer reviews across multiple platforms — Google, Yelp, Facebook, Tripadvisor, and more — from a single dashboard. Instead of logging into each platform manually, you get a unified inbox, automated review request campaigns, and tools to respond efficiently. Praising.ai covers all of this starting at $19/mo.

How does online review management software work?

Review management software works in three phases: (1) Collection — sends automated email, SMS, or QR code requests to customers after transactions to generate new reviews; (2) Monitoring — aggregates reviews from 20+ platforms into one inbox so you never miss a new rating; (3) Response — uses AI to draft personalized replies to every review, which you can approve or auto-send. Praising.ai runs all three phases automatically.

What platforms can I manage reviews on?

Praising.ai monitors and manages reviews on 20+ platforms including Google Business Profile, Yelp, Facebook, Tripadvisor, Trustpilot, BBB, Healthgrades, Zillow, Glassdoor, Indeed, Booking.com, OpenTable, Capterra, G2, and more. All reviews flow into one unified inbox.

How do I respond to online reviews faster?

AI-powered response generation is the fastest way to respond to reviews at scale. Praising.ai's AI reads each review and generates a personalized reply in seconds. For 4–5 star reviews, you can enable auto-respond mode so replies go out automatically. For 1–3 star reviews, the AI prepares a draft that you can approve with one click. Most businesses using Praising.ai respond to 100% of reviews within 24 hours.

Does review management software help with SEO?

Yes, in two ways. First, more reviews (especially Google reviews) directly improve local SEO ranking — Google uses review quantity, quality, and freshness as ranking signals. Second, responding to reviews signals to Google that your business is active and engaged, which also helps ranking. Review management software that automates collection and responses therefore has a direct positive impact on local search visibility.

Your Reviews Are Being Written Right Now. Are You Managing Them?

Praising.ai monitors, collects, and responds to reviews across 20+ platforms — automatically. Start your free 7-day trial today.

Start Managing Reviews Free