Monitor TripAdvisor, Booking.com, Google, Expedia, and 16+ more platforms from one dashboard. Collect post-stay reviews automatically and respond to every guest within minutes.
Guest reviews are scattered across dozens of platforms. Praising.ai pulls them all together so your front desk and management team see everything in one place.
TripAdvisor, Booking.com, Google, Expedia, Agoda — every guest review from every platform arrives in a single inbox. No more logging into five dashboards to check overnight reviews.
Responding to every guest review is best practice — but it's time-consuming. Praising.ai drafts a personalised, professional response to each review in seconds. Review, tweak, and publish.
Capture guest reviews while the stay is still fresh. Send automated post-checkout SMS or email review requests with a direct link to your preferred platform.
Track your overall rating, review volume, sentiment trends, and response rate across all platforms. Identify recurring guest feedback themes to prioritise operational improvements.
Praising.ai monitors and manages reviews on the major hospitality platforms including Google Business Profile, TripAdvisor, Booking.com, Expedia, Hotels.com, Agoda, Yelp, Facebook, and more — 20+ platforms in total. All reviews appear in a unified inbox so your team never misses a guest comment regardless of where it was posted.
After a guest checks out, Praising.ai can automatically send a personalised review request via SMS or email at a timing you choose — typically 2–24 hours after checkout when the experience is still fresh. The message contains a direct link to your Google Business Profile or TripAdvisor listing, removing friction and increasing the completion rate. You can customise the message templates and connect to your PMS or upload guest contact lists manually.
Yes. Each hotel property is set up as a separate location in Praising.ai, and all locations can be managed from a single login. General managers can view their own property's inbox and metrics, while group-level users can see and respond across all properties. This makes Praising.ai practical for hotel groups, boutique chains, and resort collections.
When a negative review arrives, Praising.ai sends an instant alert and surfaces an AI-drafted management response. The draft acknowledges the guest's concern, apologises appropriately, and invites further contact — following hospitality best practices. You review and edit the draft, then publish directly from Praising.ai without needing to log into the platform separately.
Yes, consistently. Research by Cornell and multiple OTA studies shows that a 1-point increase in a hotel's review score allows the property to raise its average daily rate (ADR) by 11% while maintaining occupancy. Even incremental improvements — moving from 4.1 to 4.5 stars, for example — measurably increase click-through rates on booking platforms where travellers sort by rating.
Start collecting more guest reviews and responding to every comment across all platforms. Setup takes under 10 minutes.
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